Customer care

How can we help?

Our team can assist with products, orders, delivery, stores and business enquiries.

Get in touch

For the fastest support, include your order number and the country where your order was placed. Never send card details or account passwords by email or chat.

Email: info@nefertiti-eg.com

Before you contact us

Where can I find delivery information?

Delivery methods and estimates are shown for your selected country on product and checkout pages.

Can I ask about wholesale?

Yes. Include your company, country, expected products and quantities in your message.