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Frequently Asked Questions

What is black seed oil?

Black seed oil (Nigella sativa) is a natural oil extracted from the seeds of the black cumin plant, used for centuries in traditional medicine across the Middle East and North Africa. It is rich in thymoquinone, fatty acids, and antioxidants.

Is Nefertiti black seed oil cold-pressed?

Yes. Our oil is 100% cold-pressed from Egyptian black seeds, preserving all active compounds. No heat, no solvents, no additives — pure oil only.

How do I use black seed oil?

The most common methods are taking 1 teaspoon orally in the morning on an empty stomach, mixing it into honey or warm water, or applying it topically to skin and hair. Always start with a small amount and increase gradually.

How long does delivery take in the UAE?

We deliver same-day in Dubai (orders before 2pm) and within 1–2 business days to all other emirates. Delivery is free on all orders.

Do you ship outside the UAE?

Currently we ship within the UAE only. International shipping is coming soon — sign up to our newsletter to be notified.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, Google Pay, and Tabby (buy now, pay in 4 installments).

Can I pay in installments?

Yes — we offer Tabby, which lets you split your payment into 4 interest-free installments. Simply select Tabby at checkout.

What is your return policy?

We accept returns within 7 days of delivery if the product is unopened and in its original condition. Please see our Returns & Refunds page for full details.

Is black seed oil safe during pregnancy?

Pregnant or breastfeeding women should consult a healthcare professional before use. This product is not intended to diagnose, treat, cure, or prevent any disease.

How should I store the oil?

Store in a cool, dark place away from direct sunlight. Refrigeration is recommended after opening to extend shelf life. Use within 12 months of opening.

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