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Legal

Terms & Conditions

Last updated: May 2025

1. About Us

Nefertiti operates nefertitine.ae, an online store selling premium black seed oil and related natural health products. By placing an order on our website, you agree to these terms.

2. Products

All products are described as accurately as possible. Images are for illustrative purposes. We reserve the right to limit quantities, discontinue products, or update pricing at any time. Prices are displayed in UAE Dirhams (AED) and include 5% VAT where applicable.

3. Orders & Payment

An order is confirmed once payment is successfully processed. We accept Visa, Mastercard, Apple Pay, Google Pay, and Tabby installments. All transactions are encrypted and processed securely by Stripe and Tabby. We do not store card details.

4. Delivery

We deliver within the UAE only. Estimated delivery times are provided at checkout and are not guaranteed. Free shipping applies to all orders. We are not responsible for delays caused by factors beyond our control.

5. Returns

Please refer to our Returns & Refunds page for full details on our return policy.

6. Health Disclaimer

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information on this website is for educational purposes only. Always consult a qualified healthcare professional before use, especially if you are pregnant, breastfeeding, or taking medication.

7. Intellectual Property

All content on this website — including text, images, branding, and design — is the property of Nefertiti and may not be copied, reproduced, or distributed without written permission.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy.

9. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved in the courts of Dubai, UAE.

10. Contact

For any questions about these terms, contact us at support@nefertitine.ae.